At FishwalaBD, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

  • Personal Information: When you create an account, place an order, or contact us, we may collect information such as your name, email address, phone number, delivery address, and payment details.
  • Non-Personal Information: We may collect data about your device, browsing behavior, IP address, and cookies to enhance your experience.

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders.
  • Improve our website, products, and customer service.
  • Send order updates, promotions, and offers (with your consent).
  • Respond to your inquiries and provide customer support.
  • Ensure security and prevent fraudulent activities.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third parties who assist in order fulfillment, payment processing, and website maintenance.
  • Legal Obligations: If required by law or to protect our rights, we may disclose your information to relevant authorities.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes encryption, secure servers, and access controls. Despite our efforts, no online system is 100% secure, and we encourage you to protect your login credentials.

5. Your Rights and Choices

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your data, subject to legal and operational requirements.
  • Opt out of marketing communications by clicking the “unsubscribe” link in emails or contacting us directly.

6. Cookies and Tracking Technologies

FishwalaBD uses cookies to enhance your browsing experience. These cookies help us analyze site traffic, personalize content, and remember your preferences. You can manage cookie settings through your browser.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their policies before providing any personal information.

8. Changes to This Policy

FishwalaBD reserves the right to update this Privacy Policy at any time. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of our services after such updates constitutes your acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: fishwalabangladesh@gmail.com
📞 Hotline: +8801982466729

Thank you for trusting FishwalaBD. Your privacy matters to us!